Courier/Delivery Agent Kaikawe Karere/Utanga

Couriers/delivery agents sort, collect and deliver mail, packages, parcels and other goods to homes and businesses.

Couriers and delivery agents may do some or all of the following:

  • sort and deliver mail, parcels and other goods
  • collect items for delivery from businesses or private homes
  • keep a record of deliveries made, including the delivery of registered mail
  • receive payment on delivery of goods, or arrange for accounts to be settled
  • hold mail for customers who are away and redirect mail for people who have changed address
  • keep their delivery vehicle in good working order.

Physical Requirements

Couriers and delivery agents need to be physically fit and healthy as may can walk up to 15 kilometres or cycle up to 25km to deliver goods. They may also have to handle heavy parcels weighing up to 30 kilograms.

Useful Experience

Useful experience for couriers and delivery agents includes:

  • work as a mail sorter or newspaper deliverer
  • work in the transport and logistics industry, such as taxi driving, or any other driving work.

Personal Qualities

Couriers and delivery agents need to be:

  • able to sort quickly and accurately
  • good at reading maps, and able to memorise road names, street numbers and names
  • skilled at driving
  • honest and reliable
  • friendly, helpful and polite
  • able to provide excellent customer service
  • able to work well in a team and independently
  • organised and punctual.

Useful Experience

Useful experience for couriers and delivery agents includes:

  • work as a mail sorter or newspaper deliverer
  • work in the transport and logistics industry, such as taxi driving, or any other driving work.

Subject Recommendations

There are no specific secondary education requirements to become a courier or delivery agent, but maths and English are useful.

Courier/Delivery Agents can earn around $45K-$130K per year per year.

Experienced couriers and delivery agents may move into training, supervisory or management roles.

Courier/Delivery Agent

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