Retail Manager Kaiwhakahaere Hokohoko
Retail managers organise and manage the operations of retail stores or departments, including staff.
Retail managers may do some or all of the following:
- choose products and determine stock levels and prices
- hire, train and supervise staff
- create and implement buying and marketing policies
- sell goods and services to customers, and advise them on product use
- maintain records of stock levels and financial transactions
- complete budgets and financial plans
- make sure shops comply with health and safety regulations.
Retail managers working in some specialist roles may need to meet additional requirements. For example, antique dealers require a second-hand dealer's licence from a district court, and liquor store managers need a Licence Controller Qualification (LCQ).
- Ministry of Justice website - information on second-hand dealer licensing
- ServiceIQ website - information about the licence controller qualification
Useful Experience
Useful experience for retail managers includes:
- sales and marketing
- cash handling
- customer service
- any other business management work.
Personal Qualities
Retail managers need to be:
- good at communicating
- good at customer service
- mature and responsible
- reliable and honest
- able to lead people
- able to make good decisions
- organised
- able to work well under pressure.
Useful Experience
Useful experience for retail managers includes:
- sales and marketing
- cash handling
- customer service
- any other business management work.
Subject Recommendations
There are no specific secondary education requirements to become a retail manager. However, English, maths, accounting, economics and business studies are useful.
Retail Managers can earn around $40K-$48K per year per year.
Retail managers may progress to more senior roles, such as branch or regional retail manager.
Retail managers may specialise in a particular area of retail such as food, liquor, clothing, electronics or e-commerce.
SchoolPoint by Inbox Design SCHOOLPOINT129, Rendered 0.99MB in 0.0553 seconds with 12 queries.
----